Enquiry to quote
Enquiries sitting in inboxes? Quotes eating your evenings?
Where enquiries arrive, whether from your website form, phone, email or Google, who picks them up, how long a quote takes, and what happens when nobody follows up.
A structured review of how work comes in through your website and moves through the tools behind it, from inbox and quoting to diary and Xero. One workflow, a written report and a prioritised 90-day plan within 5 working days.
Guarantee: if I don’t find at least £1,000 in identifiable time savings, you don’t pay.
You describe the workflow in writing, in your own time
One 60–90 minute call, built around your answers
Where the time goes and what it's costing you
What to fix first, second and third
A 30-minute call to go through it together
Owner-run service businesses. Small enough that the owner still knows every job, big enough that the admin has started to bite.
What the audit covers
Most jobs start on your website: a form, a phone number, a Google listing. I follow one workflow from there through every tool it touches, and tell you in writing where it leaks and what to fix first.
Enquiries sitting in inboxes? Quotes eating your evenings?
Where enquiries arrive, whether from your website form, phone, email or Google, who picks them up, how long a quote takes, and what happens when nobody follows up.
Jobs finished but not invoiced? Invoices sent but not chased?
How a booked job moves through your diary, job sheets and Xero, and where details get retyped, delayed or lost on the way to payment.
Customers ringing to ask what’s happening?
How customers hear from you between quote and completion: confirmations, updates and changes, and whether what your website promises matches what happens after someone gets in touch.
What you get
Everything is written, apart from two scheduled calls. No sales pitch, no discovery call, no open-ended project. You know the price and the deliverables before you start.
A short written questionnaire about how the workflow runs today, which tools you use, starting with your website and where its enquiries end up. Fill it in when it suits you.
60–90 minutes on a call, structured around your answers. We walk through the workflow step by step, from the first touch to the last.
Where the time goes, where your website hands off to your other tools, and where details get retyped or lost. In plain English, within 5 working days of the session.
What to fix first, second and third, and whether to connect, configure or replace a tool, your website’s forms included. Then a 30-minute call to go through it together.
The guarantee
If I don't find at least £1,000 in identifiable time savings, you don't pay.
Your £165 deposit is refunded in full, and the remaining £330 is never invoiced.
After the audit: the report is yours to act on yourself, with someone else, or with me. If you want me to build the fixes, I'll send a one-page written proposal for a Workflow Fix Sprint, from £1,500, scoped by what the audit found.
Start your auditAbout Andras
Most of the cost in a growing business is in the gaps around the work: the quote retyped into Xero, the enquiry that sat in an inbox, the invoice nobody chased.
I’ve spent 10+ years building websites and running the systems behind them. Since 2024, I've worked directly with small business owners to connect their tools and build what's missing.
I build for the person using it, on site and on a phone, not just at a desk. You work with me directly, at a fixed price agreed before anything starts.
Start your auditA few useful details
Owner-run trades, construction and property services businesses in London and the South East, usually with 3–30 people, already using at least one digital tool such as Xero, a quoting app or a simple CRM, and with a workflow you already know isn’t working. If you’re a sole trader, have no software yet, or are well over 50 people, it’s probably not the right fit.
Probably not. Most websites do their job as a shop window. The problem is usually what happens after someone fills in the form. I look at how your site connects to your inbox, CRM, quoting and Xero, and only recommend changing the site itself where it’s the bottleneck.
One per audit: enquiry to quote, job to invoice, or customer communication. If you’re not sure which, pick the one that needs the most chasing or causes the most mistakes.
No. Email me which workflow you’d like reviewed. I’ll reply with the questionnaire and how to pay, and we book the working session. The only calls are the working session and the 30-minute walkthrough.
No. We start with what you already use. The report says whether to connect, configure or replace each tool, and replacing is rarely the answer.
The report and 90-day plan are yours to act on yourself, with someone else, or with me. If you want me to build the fixes, I’ll send a one-page written proposal for a Workflow Fix Sprint, from £1,500, scoped by what the audit found. There’s no obligation.
Yes. The audit runs on a written questionnaire and two scheduled calls, so it fits around a busy week. If you go on to a Fix Sprint, I’ll come to you where it helps.
It’s one tool among several, alongside simpler automation and integrations. I use it where it genuinely fits the workflow, with a person reviewing its output, and I won’t add it just because it’s fashionable.
£165 when you book, £330 when the report arrives. If the report doesn’t find at least £1,000 in identifiable time savings, I refund the £165 and you don’t pay the rest.
Start with one workflow
Email me your website address and the workflow you’d like reviewed.
I’ll reply within one working day with the questionnaire and a payment link.